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17 Jun 2025 Tuesday
Better Together

Better Together

How Our Team Helped Daniel Improve His Health, One Step at a Time

When Daniel was first referred the concern listed was simple: “Finances.” But as is often the case, the story beneath the surface was far more complex, and deeply human. 

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11 Jun 2025 Wednesday
More Than a Service

More Than a Service

Why Listening and Relationships Make All the Difference

In an era of increasingly transactional health and care systems, the voices of people engaging with our service tell a different story: one where compassion, connection, and careful listening drive meaningful change.

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3 Jun 2025 Tuesday
Making Every Contact Count for Mental Health across the North Project

Making Every Contact Count for Mental Health across the North Project

Royal Society for Public Health with First Contact Clinical’s Susan Gill

Our own Director of Operations, Susan Gill, became a Lead Trainer for the RSPH project to upskill frontline non-specialist workers in having purposeful mental health conversations with the public, using a Making Every Contact Count approach.

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28 May 2025 Wednesday
Relational by Design

Relational by Design

Why Our Workforce Isn’t Built by Chance

In a time when health and care systems are stretched and facing growing complexity, the quality of relationships remains one of the most powerful drivers of meaningful outcomes. At the heart of our service are people who bring compassion,...

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31 Mar 2025 Monday
The First Contact Clinical story

The First Contact Clinical story

How it all started and what we’re about.

One of our original founders, Dave Julien, was recently asked about where FCC came from and how it developed into what it is now, some 17 years later! Dave has reflected on FCC’s evolution in this article and what really emerges is the...

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