Why Does Enabling Healthy Change Matter?

People facing complex challenges, be it with their physical health, mental wellbeing, housing, employment or finances, often find themselves stuck in cycles that feel hard to break. Traditional services and assessments tend to focus on what’s wrong, what’s missing, or what someone should do, rather than how we can support people to move forward in ways that feel possible, personal, and empowering.

The evidence shows:

• Behaviour change is more likely when people feel heard, understood, and in control of their goals (Miller & Rollnick, 2013).

• Trauma-aware, relational approaches are essential for building trust with people who’ve experienced adversity (SAMHSA, 2014).

• Approaches that focus on autonomy, competence and connection are far more effective than coercive or directive models (Deci & Ryan, 1985).

• The COM-B model (Michie et al., 2011) demonstrates that for any behaviour to change, we must consider the individual’s Capability, Opportunity, and Motivation.

• A focus on reflective practice helps teams continuously improve and stay grounded in what matters most to the people they serve.

What’s in the Training?

Our two-day training is based on years of experience delivering frontline support, embedded roles within health and social care, and grounded in evidence-based frameworks. The programme includes:

Foundations of Enabling Healthy Change

• What do we mean by enabling change?

• Introduction to the ABC of Change and the COM-B Model

• Understanding mindsets

• Being trauma-aware in practice

Mindsets and Motivation

• Understanding how people think, what gets in the way, and how to create a shared space for change

• Exploring ambivalence, readiness, and confidence

Skillset: Building Trust and Connection

• Active Listening: OARS (Open questions, Affirmations, Reflections, Summaries)

• Verbal, paraverbal, non-verbal communication

• Asking useful questions

• Solution-focused techniques

Tools for Practice

• Our SCIP© process (Share, Compare, Ideas, Plan) to co-produce action plans that stick

Embedding the Process

• The First Contact and Collaborative Agenda Setting

• Follow-up and Reflective Practice

• Strategic Reviews

What Do Participants Say?

We recently delivered this training to the Changing Futures team, who work with people experiencing multiple disadvantage. The feedback was overwhelmingly positive:

“It was the best training I’ve ever been on.”

“The pace, content, and delivery were just brilliant.”

“We felt heard, included, and inspired to apply the learning straight away.”

Why It Works

We’re not just delivering a training programme, we’re building communities of practice who enable change in relational, values-driven ways. This approach:

✔️ Helps staff feel confident and competent in their role
✔️ Prevents burnout by grounding practice in curiosity and connection
✔️ Improves outcomes by creating space for people to shape their own journey

Want to Join Us?

If you're working in health, housing, employment, or community wellbeing and want your staff to feel better equipped to support change this training is for you.

Contact us to book a session.

Let’s enable healthy change, together!