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23 Sep 2025 Tuesday
Fuse: Supporting communities with healthy homes: small changes make...

Fuse: Supporting communities with healthy homes: small changes make...

Healthy Homes Service

We’re really pleased to see recent research from Fuse, in partnership with First Contact Clinical, South Tyneside Council, and the NHS. Their evaluation of our Healthy Homes service confirms something we’ve long known: small,...

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18 Sep 2025 Thursday
Different by Design

Different by Design

Why our teams thrive on autonomy

At First Contact Clinical, we’ve reimagined how care and training can be delivered - not through top-down control, but through self-managing, autonomous teams.  Our Home Teams operate within a clear framework, and decide for...

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17 Jun 2025 Tuesday
Better Together

Better Together

How Our Team Helped Daniel Improve His Health, One Step at a Time

When Daniel was first referred the concern listed was simple: “Finances.” But as is often the case, the story beneath the surface was far more complex, and deeply human. 

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11 Jun 2025 Wednesday
More Than a Service

More Than a Service

Why Listening and Relationships Make All the Difference

In an era of increasingly transactional health and care systems, the voices of people engaging with our service tell a different story: one where compassion, connection, and careful listening drive meaningful change.

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3 Jun 2025 Tuesday
Making Every Contact Count for Mental Health across the North Project

Making Every Contact Count for Mental Health across the North Project

Royal Society for Public Health with First Contact Clinical’s Susan Gill

Our own Director of Operations, Susan Gill, became a Lead Trainer for the RSPH project to upskill frontline non-specialist workers in having purposeful mental health conversations with the public, using a Making Every Contact Count approach.

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